Monthly Usage Limits Configuration

The Limits settings page allows you to control and monitor your ChatNexus chatbot's monthly usage parameters. These settings help manage resources and costs effectively while ensuring optimal performance for your users.

Settings navigation

Understanding Usage Metrics

Max Characters

  • Represents the total number of characters your chatbot can process monthly
  • Includes both user inputs and chatbot responses
  • Helps control costs and resource usage
  • Progress indicator shows current usage against monthly limit

Max Messages

  • Controls the total number of message exchanges allowed per month
  • Includes both user and chatbot messages
  • Helps maintain predictable usage patterns
  • Real-time counter displays remaining messages

Max Tokens

  • Manages limits for vector generation and embeddings
  • Critical for maintaining model performance
  • Affects response quality and context understanding
  • Usage meter shows current consumption

Best Practices

Setting Appropriate Limits

  1. Character Limits
  • Calculate average message lengths
  • Consider your typical user interactions
  • Add buffer for peak usage periods
  • Monitor usage patterns before setting strict limits
  1. Message Limits
  • Analyze historical conversation patterns
  • Consider business hours and peak times
  • Set limits based on your subscription tier
  • Reserve capacity for priority customers
  1. Token Management
  • Understand your use case requirements
  • Monitor token usage patterns
  • Optimize prompts to reduce token consumption
  • Set buffers for unexpected usage spikes

Usage Optimization

Monitoring and Adjustment

  • Regularly review usage metrics
  • Identify usage patterns and trends
  • Adjust limits based on actual needs
  • Implement gradual changes

Cost Management

  • Track usage against billing thresholds
  • Set alerts for approaching limits
  • Optimize conversation flows
  • Consider upgrading plans if consistently near limits

Implementation Guidelines

  1. Initial Setup
  • Start with conservative limits
  • Monitor usage for 2-3 weeks
  • Adjust based on actual needs
  • Maintain safety margins
  1. Ongoing Management
  • Review metrics monthly
  • Adjust limits seasonally
  • Plan for growth
  • Monitor user feedback

Troubleshooting

Common Issues

  1. Reaching Limits Too Quickly
  • Review conversation patterns
  • Optimize prompt length
  • Consider upgrading plan
  • Implement conversation efficiency measures
  1. Underutilized Capacity
  • Lower limits to match usage
  • Reallocate resources
  • Review pricing tier