Usage Overview

The Usage Overview dashboard provides real-time insights into your ChatNexus implementation. This section helps you monitor and optimize your chatbot's performance across various metrics.

Dashboard Components

Time Period Selection

• Located at the top of the overview page
• Allows filtering of statistics for different time periods
• Default view shows last 30 days of activity
• Helps track usage patterns over time

Resource Usage Indicators

Each metric is displayed with a clear progress indicator showing:

• Current usage amount
• Total allocation
• Usage percentage
• Visual gauge for quick assessment

Characters

• Shows total character count used in conversations
• Displayed as current usage / total limit
• Percentage indicator for usage level
• Important for capacity planning

Tokens

• Measures API token consumption
• Shows current usage against allocated limit
• Helpful for managing API costs
• Critical for maintaining service continuity

Messages

• Tracks total message volume
• Displays current count against maximum limit
• Useful for monitoring engagement levels
• Helps in capacity planning

Activity Metrics

Users

• Shows number of unique users
• Helps track user adoption
• Important for measuring reach
• Useful for growth monitoring

Messages Count

• Displays total messages exchanged
• Independent counter from message limits
• Valuable for engagement analysis
• Helps measure conversation volume

Active Chats

• Shows real-time active conversations
• Based on last 30 minutes of activity
• Useful for monitoring current load
• Helps in resource allocation

Best Practices

1. Regular Monitoring

   • Check usage trends weekly
   • Monitor peak usage periods
   • Track growth patterns

2. Resource Management

   • Set up usage alerts
   • Plan for scaling needs
   • Optimize conversation flows

3. Performance Optimization

   • Review high-usage periods
   • Analyze user patterns
   • Adjust configurations as needed